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Valley West Health Care Center

2300 Warren St, Eugene, OR 97405, USA

About Valley West Health Care Center

2.9 / 5

from reviews

Is this your business?

    Bruce Bean
    -
    April 15, 2022

    While some of the staff are great, others are horrible. They wait for a very long time to respond to residents' requests for help.

    robert dolan
    -
    January 25, 2022

    I stayed at Valley West for my recovery and physical therapy. It was a very pleasant experience. Therapists were motivational and all staff was warm and friendly. I was able to recover and felt very comfortable with everyone who took care of me. The nurses were great and the CNA staff made me feel very welcomed. I would encourage anyone who needed to stay at a care facility, to stay with Valley West. They became extended family to me.

    celia dolan
    -
    January 21, 2022

    Valley West has been wonderful at caring for my husband during his recovery for the hospital. His stay was pleasant and all of the staff was great to work with. They were very helpful when it came to his motivation to work with rehab. I highly recommend this place for the care of family.

    Phil Heineman
    -
    February 04, 2022

    We've had several family members At this facility they've always been very professional provide great service great care and a very clean environment

    Becky Barker
    -
    April 29, 2022

    To start with, I am very dissatisfied with the care. My dad was sent for rehab and physical therapy after having major hip surgery. I will commend them. But the personal care is not. First off, his toilet was plugged up in early morning and was not fixed till evening. To top it off,left BM splattered all over toilet and floor. Family had to clean it up. Don’t know where CNA’s are, never to be found. Dad has been there a week,no bed bath, no shower. Yep, family again. They don’t even brush his dentures- again family. Oh boy, they come straighten his bed. I was CNA for 30 years andthis is the sorriest bunch. Where’s the med-aides? Evening meds? Might be 8pm, might be midnight. Are you kidding me? You better not have a bladder control problem but can usually make it to the toilet. They might show up 1/2 hour later. I wouldn’t send my dog to this facility. I am really concerned about folks that have no family and are admitted here.I am just livid. Oh and the plugged toilet was for 3 days. I’m so angry I can’t even think.

    Valley West Health Care Center

    Our Address

    2300 Warren St, Eugene, OR 97405, USA

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