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Valley West Health Care Center

2300 Warren St, Eugene, OR 97405, USA

About Valley West Health Care Center

2.9 / 5

from reviews

Is this your business?

    Kathy “Cricckket” M H
    -
    September 27, 2022

    I highly recomend this facility for your loved ones. They took great care of my stepdad while he was there, and they were awesome with us too. ALL the therapists, nurses, audes and hospice at the end were the best, the always were smiling abd helpful when needed. I do think they need more staff, the are overworked in my opinion but they don't show it. Thank you all for all you did for John and us.

    Amelia Crocker
    -
    September 29, 2022

    If you care about your family do not send them here. Warn people not to work here. And help take this place down. Residents deserve better. I can't count the amount of times I cried with residents balling in my arms about lack of care begging to pass.

    Amelia Crocker
    -
    September 29, 2022

    Do not send anyone here. So understaffed its impossible not to neglect or have a major life breakdown during a shift. Please your family is already here reconsider. They are just putting on a face when you see them. Called state many times they never show up.

    Becky Barker
    -
    April 29, 2022

    To start with, I am very dissatisfied with the care. My dad was sent for rehab and physical therapy after having major hip surgery. I will commend them. But the personal care is not. First off, his toilet was plugged up in early morning and was not fixed till evening. To top it off,left BM splattered all over toilet and floor. Family had to clean it up. Don’t know where CNA’s are, never to be found. Dad has been there a week,no bed bath, no shower. Yep, family again. They don’t even brush his dentures- again family. Oh boy, they come straighten his bed. I was CNA for 30 years andthis is the sorriest bunch. Where’s the med-aides? Evening meds? Might be 8pm, might be midnight. Are you kidding me? You better not have a bladder control problem but can usually make it to the toilet. They might show up 1/2 hour later. I wouldn’t send my dog to this facility. I am really concerned about folks that have no family and are admitted here.I am just livid. Oh and the plugged toilet was for 3 days. I’m so angry I can’t even think.

    Amelia Gonzales
    -
    September 29, 2022

    DO NOT WORK HERE DO NOT SEND YOUR FAMILY HERE. THEY WILL GIVE YOU BETWEEN 12-27 RESIDENTS AT A TIME WORKING ALONE. ALL DEPENDENT RESIDENTS. RESIDENTS GET NEGLECTED DUE TO LACK OF STAFF. THEY TREAT STAFF AWFULLY. FULL OF DRAMA. EVERYONE QUITS DUE TO NEGLECT MISTREATMENT AND UNDERSTAFFING. THEY TAKE ADVANTAGE OF ANYONE WITH COMPASSION.

    Valley West Health Care Center

    Our Address

    2300 Warren St, Eugene, OR 97405, USA

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