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Valley West Health Care Center

2300 Warren St, Eugene, OR 97405, USA

About Valley West Health Care Center

2.9 / 5

from reviews

Is this your business?

    Kelly Karr
    June 18, 2024

    Our experience with Dads stay has been very positive. The staff is attentive, the facility is clean, and administratively they are thorough and professional.

    Maria Else
    January 04, 2024

    My husband was at Valley West for about a month while he finished his antibiotics through a pic line. They treated he very well. Made sure to get his PT in to get him on the road to home. He had no complaints except that the gravy that put on a lot of their food was way to salty for him. Other than that all went well. The staff was great.

    Sandy Odell
    October 25, 2023

    Edit: after my initial review, VW admin team reached out right away and corrected everything in the room that needed attention. They have been very thoughtful in reaching out to me, email regularly to keep me updated about my parent's care and have been surprisingly eager to listen and be hands on. BRAVO! I'm so much happier after my review that I felt it prudent to edit it. I have a parent at Valley West currently and I am horrified at the lack of attention he is getting. Its deplorable! The room is severely lacking. 1. The soap dispenser at the sink doesn't work. 2. The nurse call button doesn't work. These things are absolutely confirmed and not just my opinion. 3. It's severely understaffed. Even the room TV doesn't work. There's zero attention to detail. Please do not allow your parent or any person you love or care for to step foot into the place. Its dehumanizing!! When I ask for help in the room, there's no sense of urgency or care, whatsoever. Even trying to catch staff attention is hard.

    Leslie Hazen
    June 12, 2024

    It seems homey but professional. Staff are friendly and my family is always welcomed.

    Rue Saukko
    October 19, 2023

    don't work here unless you want to be roped into their drama. one aide will trauma dump her entire life story to you to make you feel bad for her, but then leave you to the wolves and not help you with any of your lights. She expects you to help with hers though! The staff gossip and talk about everyone. They have a high turnover rate due to the staff being mean and drama filled. 0/10 would never recommend.

    Valley West Health Care Center

    Our Address

    2300 Warren St, Eugene, OR 97405, USA

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