DO NOT WORK HERE !!! they hired me and told me I was gonna be a med tech on noc shift, well that was a lie they made me a caregiver in memory care. Then i sawl how neglected there residents were and how they treated them. Frankie in memory care is messed up she is rude and a lier. And treats her caregiver like trash. They have so many people quitting because SCOTT AND HEATHER are liers. They never have enough people working and when you ask to cover a shift you get a no because they don’t want to pay over time. OH AND THE WOREST OF ALL they don’t pay you all of your money. I worked 38 hours they only paid me 24 !!!
The Springs in Eugene really cares about their residents and their staff members. They have all levels of care with independent living, assisted living, and memory care. All the staff members always seem happy and smile at you and greet you in the hallway- the housekeepers, caregivers, maintenance workers, and kitchen staff. I recommend The Springs as a very high quality place to retire to. I work in elder care myself, so I have experience in this department- this is one of the best places in town for your folks to live!
Fee Stubblefield, Springs Living CEO: “The goal here is to create a universal set of indicators that can give capital an indication and really help us as operators answer that question.” (Senior Housing News, 2/2020) Here’s a quality indicator for you, Fee: ONE caregiver on duty for at least 60 residents, one being our mom. This occurred last week, but has happened many many times in the past. The caregiver was doing their best to run from resident to resident and meet every need, obviously an impossible task. The Springs at Greer Gardens is NEVER fully staffed and is often severely understaffed. They pay poverty wages to those doing their most important and challenging work - caring for people. High turnover is an obvious and expected consequence. The Springs is praised in the business world for its financial strength and growth, and keeping labor costs down is a profit-maximizer - the indicator sure to please its capital providers. But our mother has never received the care and attention promised in its promotional materials.
Although I know they are "trying", there have been many, many problems with the a/c and heating in the assisted living areas. During the snow storm electricity was lost and residents families were not notified to give us an opportunity to bring our relatives home. The wait staff in the assisted living facility is changing frequently and more often than not, insufficient staff. If you have AT&T you will NOT have any service connections while at the Springs. There are false fire alarms every month, in the first year they seemed to be a couple a week. They need to have more people working on the Assisted Living part of the Springs. More activities geared to those that are harder of hearing, are sight impaired and need assistance with ambulatory issues. It would be nice if they had an area where someone could play a piano or have more frequent music venues. Looking to have volunteers help in the Activity Department would be helpful and advisable. There is a lot of finger pointing when problems arise and no one seems to want to actually be responsible and respond with a positive solution. They have a long ways to go before I would rate them a 5. Most of the 5's come from Independent Living and not Assisted Living.
My dad spent a short but impactful period of time at The Springs and we couldn't have been happier there. He recently passed away and at the end was quite sick, every single person we came in contact from administrators to medical technicians to the service staff were helpful, competent at their jobs and perhaps most importantly, kind. They always went above and beyond. The facilities themselves are beautiful, well-appointed and very pleasant to be in. Thank you The Springs at Greer Gardens for everything!
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