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The Rawlin at Riverbend Memory Care

3491 Game Farm Rd, Springfield, OR 97477, USA

About The Rawlin at Riverbend Memory Care

3.1 / 5

from reviews

Is this your business?

    Estee “Grizzlie” Saiz
    -
    July 27, 2022

    I write this with truth. I’m a 20 year ER nurse. Had my grandma there for two days and 10k later (start up fees etc), they sent her to the hospital unbeknownst to me for “behavioral problems” (she has altzheimers and this is a dementia care facility) and she was prescribed Ativan. 2 hrs later after a new benzodiazepine, broke her hip at 90 years old (not coincidence). Stated she got tangled up in her coat (it’s July)…my grandma doesn’t have any other health issues and is normally ambulatory and independent. Now they won’t accept her back. Special shout out to Lucifer, I mean Lucy, the admissions coordinator for being a huge see you next Tuesday. Used anything and everything not to take her back…Disgusted with them. Take your loved one anywhere else!

    Jessica King
    -
    September 18, 2022

    Update 9/22: As of August 2022, I chose to no longer work for this community. I've worked for The Rawlin since August of 2020. We have had many changes, including management and with those changes have come great things for this community. With the Covid-19 outbreak, it turned everything upside down in all aspects of our lives and The Rawlin was no exception. It has been a tough road and I've watched this community struggle through Covid outbreaks and staffing shortages, just like every other community out there, but through hard work and dedication we are thriving. We love our residents and with staffing and management improvements we continue to do so. If I had to find a community like ours for a family member I would not hesitate to move them here. Our community is beautiful, open and bright. The individuals that choose to work here and stay through thick and thin, truly care and love these residents.

    Matt Hewlett
    -
    May 10, 2021

    I've worked at the community and within the parent company for 2 years now. I've stayed because the entire team all the way from the owner to the staff love the residents and do everything they can to make sure we are providing the highest quality of life. If you're looking to bring your family member to the community, reach out! Our staff is happy to help and inform you in the changes and differences of the transition from home to community living. Come take a virtual tour and see what a fantastic place this is. If you're looking for employment, there's many opportunities to grow within the company (I did). It's a great place to work with a lot of benefits you don't get elsewhere. Because of the last year with COVID, there was a lot of transitions to make and a lot of things to learn. But we've survived through it and are coming back with our goal we've always had, providing a fun, safe, and happy environment for the folks that live here. I'm writing this, not because I needed to, but because I feel we've gotten a bad wrap over the last year and we've been doing everything to make this place the best place to work and live. And I stand by that. I love it here, I love the people that work and live here. This place is something special and we'd love to see you soon.

    kylie dillon
    -
    December 11, 2021

    If you love them, don’t send anyone here. I refuse to send any family to a caregiving facility after working here. They have terrible management. Pay terribly. Train terribly. And everyone is overworked. If the owners would give up one of their 4 mansions, then maybe they could pay more than 13$ an hour for you to take care of people who’s lives depend on it. There’s no way McDonald’s should be paying more than a job that requires you to care for humans lives. I only worked there for a week, working 16 hour shifts everyday, ALONE, with poor training. Those residents don’t deserve that. And it broke my heart because I really wanted to help the residents there but didn’t feel ok doing it when I didn’t even know how to properly. Everyday residents begged me to break them out of there, cried saying they wanted to leave. Saying they paid SO much to stay there just to be miserable and treated poorly. These people have health issues and deserve to be cared for properly.

    Savannah Serles
    -
    February 15, 2022

    They had me working in the kitchen without a food handlers card, and nobody in the kitchen were wearing gloves, hair nets or masks. It’s been over a month since I quit and I still haven’t got paid. After taking an 8 hour course of how these facilities are SUPPOSED to be run, I was shocked by what I saw.

    The Rawlin at Riverbend Memory Care

    Our Address

    3491 Game Farm Rd, Springfield, OR 97477, USA

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