The staff members at Spring Valley are so caring and kind. You can tell that they enjoy their jobs and treat the residents like their own family. Amy throws fun events to bring the residents together and to keep them socially involved. The staff are very knowledgeable and quick to answer any questions you have.
If you’re looking for a family oriented, friendly, caring and secure place for your loved ones, this is definitely the place to go! Amy will take amazing care of you and your loved ones, give you an amazing tour, and make you feel so welcomed and like you’re already a part of the community... that’s all just during the tour! She answers all of your questions, big and small, with compassion and sincerity & works around your schedule! You can tell the staff really care about their elders here & treat them with the dignity, respect and provide the care that they deserve. It’s like a family here & Amy does a fabulous job of welcoming you with open arms and making you and your loved ones feel special.
Spring Valley is an amazing place to live! I have seen first hand the warm and caring approach from the entire team. Community living can be a new experience for seniors, with the expertise of the management staff, they will guide you and your loved one through the entire process, which can be overwhelming at times. Have a concern? They will work with you to address it. Want to see a new activity? Just let them know and they will work on making it happen. Want to see your favorite foods on the menu? They are happy to hear your request! The entire team works tirelessly to have the most highly trained staff and to safely meet the needs of residents. No facility will ever be the same as your own home... but Spring Valley, Tracy and her team are the next best thing.
I had the pleasure some time ago to have Tracy and her Team and Spring Valley Assisted Living care for my 2 Parents. The Team at SVAL is amazing. My Parents had come from their private residence and my Sister and I were concerned that they would struggle in fitting in and becoming comfortable, in their new home. They were treated so very kindly, with respect and all the staff was so generous with their time in comforting them. My Parents have both passed on since, but I can truly say that the Staff and Management of Spring Valley made the last months of their lives both happy, warm and made to feel at home, every day. Thank you for your love and kindness SVAL Team and I wish you all a Joyous and Peaceful Holiday.
Spring Valley is a wonderful community filled with wonderful staff and amazing residents. The thing that makes Spring Valley truly amazing in my opinion is the caring staff, and this starts at the top. The Executive Director really cares about the staff and the care of the residents and it shows when you walk through the doors of Spring Valley from a warm greeting to a smiling resident. Best senior living community in the Eugene/Springfield area!
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