Is this your business?
I stayed in a recovery apartment at Sawyer House for 19 days after a prostatectomy in June 2013. At least at that time, the best thing about the place was the caring nature of the staff. For example, I like to stay up late, so I would sometimes miss breakfast, served from 8 to 9, or, especially, dinner, not because of staying up late, but because my schedule for eating was later than the 5 to 6 PM meal schedule. The staff was happy to bring me breakfast or dinner and set it by my door, so I could pick it up, put it in my refrigerator, if I wanted to, and then eat it later, warming it up in my microwave. One of the best things I noticed about Sawyer House was that one ring of a help buzzer, and someone was there within three or four minutes. I knew residents who had moved there, because the time of response at some more expensive places was sometimes 15 or 20 minutes, or not at all, until repeated buzzer pushes finally brought some help. I think this is a very important plus for Sawyer House. Two negative things about the place were that I noticed that the van to take residents around was not used. I would think that at least that van would have been used weekly. Another problem was shortage of staff, never mind the fact that the staff that was there was very kind and helpful, as I said. I noticed that sometimes the RN on duty had to help serve dinner, which I thought odd. Incidentally, regarding all of the food, I thought it was quite good, especially for institutional food, plus, as I alluded to, each apartment has its own refrigerator and microwave, and people could send out for food from Market of Choice, or have their family bring it to them. I was by far one of the younger people in the place, at age 64, but I learned a lot about getting along with older people. One man in particular always wanted to share my table. He was almost completely deaf at age 90, so I would write him notes on small paper pads, and we communicated very well that way. I understand that the institution has, since I was there, been bought by a larger nursing home –assisted living organization , so that probably has solved the fairly minor problem with staffing size. Oh, one last thing that I don't know if other assisted-living facilities have: showers and shower facilities were VERY large, and were walk in. Bottom line is I would recommend Sawyer House to anyone. I was only there for a short time, but I got to look at and experience the whole operation.
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