I went to River Grove to see Charlie the marketing director. The community was very beautiful, and residents were very active placing games and feeding their community cats. You can tell Charlie is very passionate about River Grove. This will be the community I go to for my loved ones.
My mother has resided at River Grove for 16 months now. The facility itself is clean and well maintained, inside and out. Mom is mostly happy to live there and calls some of the staff and other residents her new family. Unfortunately, there have been three different directors during mom’s time there, which has been an issue with consistency, responsibility and communication. Mom loves Perry and Michelle the mostest. I love that they both are patient with mom as well as kind. There are others, I’m just not the best with names. I am hoping that I can increase my rating for River Grove with the new director running the facility, I’m cautiously optimistic.
This place is a mess! Terrible management! Terrible leadership! Some care staff are amazing and the rest are horrible, lazy and lack empathy or compassion for their job. Do not recommend working here to anyone. The residents are amazing though and deserve so much better then what they are receiving. This place definitely needs a new owner and management. It’s all about the money not the quality of care
My mom was a resident at River Grove for 12 1/2 months before she passed. River Grove was wonderful the entire time. Each room is private so your family member doesn't have to share space. The staff is caring and loving even when dementia patients are not so much. Every request and/or concern was addressed immediately and when my mom had to be moved to another cottage with more care in her last 5 days the staff moved all her items to the new room for us. They were always there to help with anything even to listen to us or give a hug. ALL the staff is caring and I would not hesitate to refer anyone in need to this facility. The grounds are clean and well kept and they have outside areas that are safe as well.
I recently started at River Grove and I can honestly say, this is a Fantastic place to work. The Management team is Amazing, always willing to go above and beyond. The Caregiving Staff are the most compassionate group of young adults I have met. It's an absolutely great atmosphere, and I am having a great time being employed there.
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