Priority One Heating & Air Conditioning
4232 W 7th Ave, Eugene, OR 97402, USAAbout Priority One Heating & Air Conditioning
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Great service and experience! Showed up early. But gave us a heads up. Probably the first appointment of the day on a Saturday, and they worked around my work schedule to do so.. Adam had a great attitude, was clean and professional. And knocked out the maintenance before I could finish cooking breakfast. We will definitely be using priority one for all our heating and air conditioning needs from now on 👌 and highly suggest them! Thanks guys!
Johnny is amazing! - skilled, very likeable, loves his work and completely committed - goes above above and beyond... We moved into a new build house with the state of the art new furnace and thermostat that we knew nothing about. He studied it, as well as the installation manual to figure out how it works and possible reprogram features. Then later found a contact person for information beyond his experience, and came back to finish the work. Absolutely the best service person ever!
Jim remembered us from a past water heater issue and was quick with his work. He was very upfront about costs and gave recommendations without any pressure or judgment. The more I work with Priority One the more I value them! Update 4/22/21:. Kyler and Truman came out for a tune up. Arrived a few minutes early after calling ahead and we're very quick and thorough with their work and communication. There were a few minor sales pitches within the recommendations but both were polite and respectful when declined. I continue to be impressed with Priority One and will be a continuing customer!
They were able to find the issue caused by another service provider. They babyed the other system until it could be replaced and were only a phone call away. They installed the new one on the hottest days of the year and ended up replacing all the messed up ducts below the house. They are courteous and prompt as well as efficient and reasonable in cost. They have serviced the system twice and available for any questions. I would highly recommend.
Showed up on time. Did a great job. Great crew.