Chris gave a great tour. Enjoyed delightful and tasty Mother's Day Brunch and resident "Pinky"s specially done cards.
My mother has lived in the Lone Oak Assisted Living Community now for about 5 years. I visit her regularly, at least several times a week and speak with her by phone every day, so I am quite familiar with her experience and many of the staff, especially the administrator, Mandy B. I can say unequivocally that my mom experiences love and respect from the care staff, from top to bottom. I want to give a special shout out to Judy who regularly is at the front desk. She is efficient, friendly, calm, professional and just an all around loving person. She seems to be very familiar with every resident and their needs. Frequently I see residents swinging by her desk just to chat. I highly recommend getting to know her because she is accessible and is a great source of information! She makes things happen. Mom had her 89th birthday recently and several birthday balloons magically appeared in her apartment-that thrilled her! She received a birthday card from the staff. She was thrilled and felt loved! Mom needs extra help dressing, showering and other personal care from the caregivers and I can say that she is appreciative of their timely and gentle attention to her needs. Her medications are administered to her in a strict timely manner by the med techs. Sometimes mom has a fall; the administrator usually has a face to face meeting with her, in a compassionate manner, and asks how the fall happened and suggests ways to prevent further falls. The facility is always clean and in good shape-the maintenance man, Alana sees to that. Mom really likes the nurse, Jessica and says that she is compassionate and pays attention to detail. From my experience I know that she is quick to respond to any concerns I have about mom. During this difficult time with the pandemic, Lone Oak has kept us appraised of the precautions that they have had to establish. They regularly test the staff and residents for the virus and keep us appraised if they have any positive tests. They have had very few instances of positive tests. I highly recommend Lone Oak as a place where you’ll be confident that your loved one is loved and well cared for with compassion and love.
We toured Lone Oak with Chris, Marketing Director. He did a great job of showing us around the entire property. We found the facility and grounds to be very favorable, quiet and well maintained.
I am still waiting to get checked in. but so far everyone I have talked to have been wonderful.
THIS FACILITY KNOCKS IT OUT OF THE BALL PARK Literally 👍This top notch Assisted Living Center called Lone Oaks in Eugene /Santa Clara Area is miles ahead of most competitive and or comparable companies and HERES WHY.... Clear presice communication WITH: HOSPITAL, MEDICARE & MEDICAID, DOCTORS & FAMILY(aka time consuming RED TAPE ) these people have amazing job knowledge to the point that it actually makes them an ASSET to you and your family They give and offer services but the difference is they want to help us they actually want to do the service for you because most of us do it wrong like putting up a heavy TV and not hitting the studs in wall !!! woops-ee-daisy granny! sorry!! OMG. This company gets things done right handling all the red tape we hate By the book betty as far as any covid stuff great work people ON TIME AND HELPED WITH MOVE IN !!!! Wow One bad thing is can't see loved one after 5 yes it's true the reason I appreciate it is so much is I was already so exhausted from having a loved one that was ill losing sleep and trying to set up things and get things so that my loved one could be comfortable and in the best care possible so stressed I'm here to tell you living witness right here me these people took so much off of my shoulders that I would literally call them a blessing in disguise their food not so good tho They are realistic and honest about what they can do right off the bat they tell you who's on first base and why who's on 2nd base and why we skip 3rd base and go straight to home run these managers know thier jobs well and are confident about taking the initiative in making what seems to be impossible a very CAN DO mission or task I WOULD BE CAREFULABOUT PUTTING ANYONE ON HOSPICE THO!!! BRING THEM HOME IF THATS THE CASE AND DO NOT USE SACRED HEART HOSPICE HAD BAD EXPERIENCE WITH THEM WITH BAD OUTCOME Thankfully Yours Kimberly
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