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Jalisco Mexican Restaurant

3095 W 11th Ave, Eugene, OR 97402, USA

About Jalisco Mexican Restaurant

4.3 / 5

from reviews

Is this your business?

    Blair Hickok
    -
    November 11, 2022

    This is a great restaurant. The prices are a little steep, it's around $20 per plate of food. The food I got was good, the tortilla chips are house made and very delicious. You get the obligatory chips and salsa when you arrive, and the salsa is yummy: it's just the right amount of spice and tons of flavor. I had a margarita, which was $12. Their well margaritas are about $9.75. I'll be coming back but not as frequently because of the price. I came back and got enchiladas and a taco. I was very sad because my enchilada was bland and the taco came in a hard shell-I expected a corn tortilla. The chicken inside both was really bland. I was disappointed in my second trip there. The Cadillac margarita was delicious, so it wasn't a total bust.

    Jana Halverson
    -
    June 13, 2022

    We were an extremely large group and these guys hustled to make sure we had everything. The food was hot and delicious and we especially liked their salsa. It had great flavor. #goodmexicanfood

    Desiree Romero
    -
    December 19, 2021

    Food was good, customer service lack in ng a bit. Would of liked a box or a refill without having to wave someone down, usually though they are top notch in it so I'm guessing it just wasn't a good day for our server. Will not let it stop me from coming back.

    Greg Wren
    -
    November 05, 2022

    We showed up with 2 groups of 12 & another group of 8 unannounced after youth football State Championships at Autzen Stadium. The service was fantastic!!! For a small restaurant this place deserves 10 stars. They were very good with service, the food came very fast & tasted amazing. Highly recommend . Will definitely eat here again when in Eugene.

    Valerie Henriquez
    -
    August 29, 2022

    We decided to come here after having a less than stellar experience at another Mexican restaurant. The service is fast here, despite the salsa being served in the small container less 25% filled. We asked for a side of beans that we were willing to pay but the person who took our order said, they don't usually serve beans on the side but they would make an acception for us. My partner was indecisive, but I asked if I could place mine and my sons order first. The server said yes. Server gave my partner more time. Which was nice but lots of time was passing by. I thought he had already placed our orders first. When he came back, my partner finally said, I'm not going to order, just my wife's and sons order. That's when he replied, ok I'll put those orders in. I was extremely disappointed and wish I would have been more stern in leaving because, I didn't want to wait longer for our food order to come in all together at the same time. My partner convinced me to just wait for the food, because they probably wouldn't take long. Well he wasn't wrong. The food didn't take long, I ordered camarones a la crema and honestly I am f*cking upset at what they served me. It was literal f*cking SOUR CREAM, with what appeared to be nothing of or close to a cheese/cream based sauce. It looked AND tasted like they LIGHTLY WHISKED BARELY ANY type salsa into the sour cream, so it wouldn't curdle. It looked like a thick laste of sour cream mixed in with the mushrooms and prawns. I asked the server what is it made with? Because the majority of the flavor was sour cream, not cheese cream based. She's like "idk, how ever they make it in the kitchen, but it's not sour cream," she tried to reassure me. We asked the second person who was a server, how do you make your camarones a la crema, and they too "didn't know," my children were eating their food fine, so I didn't want to be the debbie downer, I tried to eat the food. I kid you not, it felt like I ate a tub of sour cream. I couldn't even eat 25% of my food. It was gross but no one really wanted to admit what it was or really make it right, I was just assured it wasn't made with sour cream. It was more like awkward smiles and judt trying to reassure me that that it wasn't made with sour cream, despite it looking AND tasting ONLY loke it. If it were not for my toddler using my phone, so we could bulldoze through our meal in peace, without spending more time waiting, I would've taken a picture of the monstrosity I forced myself to eat. I wish I could've gotten a refund or given a different plate because it was clear as day that it was sour cream. -Which if anyone has ever at anything 'a la crema,' they'd know, that it is supposed to be a cheese sauce/cream base. Not literal sour cream. The food seems like it caters to white Americans, so maybe they're clientele is into that type of stuff, as for me, I don't want a white washed version of the food I'm eating. I've been to many Mexicans restaurants and while they are never the same and have their own style, -which I enjoy because everyone has their own sets of skills, this one took the cake and was a complete sh*t strom. As I write this, my stomach is in pain, I feel bloated and cramps. I basically paid 17$+ to eat a literal tub of sour cream. Safe to say, I do not want to come back here ever again. Be warned, to anyone who orders anything 'a la crema,' here. There gonna serve what ever meat you order smothered in what appears to be half, if not the whole tub of sour cream into your food and than tell you it's not.

    Jalisco Mexican Restaurant

    Our Address

    3095 W 11th Ave, Eugene, OR 97402, USA

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