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Express Inn & Suites

990 W 6th Ave, Eugene, OR 97402, USA

About Express Inn & Suites

3.4 / 5

from reviews

Is this your business?

    J & J Repair dba John and Amanda Elliott
    November 15, 2022

    The location was very clean. Check in was easy. We arrived around 10pm and rang the doorbell and provided my id. Check in was smooth and quick. Our room was very clean and large. The room had microwave and small refrigerator. No coffee pot which was very disappointing. If your a light sleeper you may not sleep well as it's close to the main road and hiway. Other than that great stay for a budget price.

    Tina Kuykendall
    January 14, 2023

    Nice and clean rooms. Budget friendly. I liked the enclosed parking lot. Well kept property, very pretty. Front desk agents were just amazing, all 4 stays :) No coffee, no ice, but 7 11 just across the road. No late check outs, even though I requested upon booking, and at check-in, front desk said Noon was okay, I needed the rest from an exhausting 3 days, but at 11:10 a.m. the head housekeeper was having a fit, literally, even though I tried to explain front desk said it was okay, she didn't appear to care, and was yelling as she went down the walkway after knocking the door so hard she frightened my little dog :( I thought maybe she was just having a bad day, I took my dog outside, seen her near by and tried to cheer her up by complementing the cleanliness of her rooms, comfortable bed, and wonderful water pressure in the shower, she became irate for no apparent reason and actually said "check out is 11, why are you still here!?" it was then 11:20. I felt insulted. Everything else was A-okay, nice big television too :)

    Mary Martin
    September 03, 2022

    Tanya was the the front desk person that checked me in. She was kind and very helpful. She provided information about transportation to the airport. The room was clean and comfortable. The AC worked well and I was glad. It was a very hot day/ evening.

    Jennifer Franklin
    October 03, 2022

    Brutal. We we're supposed to have a suite which indicated separate room but there was no door closing the separate room it was just basically three beds spread out in a bathroom. The bathroom smelled like urine the toilet was still dirty the bedspreads were stained with cigarettes stains and who knows what. The parking lot is a joke there's no place to park outside of the motel area but the parking lot is space so poorly that I wouldn't be surprised if there are frequent complaints of damages to vehicles due to the design. According to the website the amenities there is a hair dryer in the room which there was not. There was no coffee anywhere on site and when we went to check to see if there was coffee the front desk area was closed, this was at around 8:00 a.m. we could smell cigarette smoke from our room from up someone smoking outside we don't know from where but it was very strong. When we first arrived the door was wide open which is a little sketchy. Don't stay here if you can spend the money stay somewhere safer.

    R Partaik
    October 06, 2022

    Im sorry wish i could give a better review place was ok the furniture needs to be replaced for rates you are charging is it old and dilapidated the iron board cover looks disgusting there is no coffee machine i can remember the last time i stayed at the place and there was not. checking in through the window in the day time give me the felling we are in a very unsafe area. wifi did not work bedding was ok pillow need to be replaced. very noisy street if you plan to sleep in

    Express Inn & Suites

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    990 W 6th Ave, Eugene, OR 97402, USA

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