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Churchill Estates Retirement Community

1919 Bailey Hill Rd, Eugene, OR 97405, USA

About Churchill Estates Retirement Community

4 / 5

from reviews

Is this your business?

    A Gass
    February 21, 2023

    Death mentioned..... It took me a year to be able to even write this. My beloved father was fairly well when he moved in to churchill estates memory care and dead within 3 months after moving in. He would not wake up for a few days and doc sent a fax for them to call an ambulance....their main way of communication with doctors is a dinosaur fax!!!!! (They would not call an ambulance for someone who was unable to wake on their own! The doc had to tell them to!) ?? Their fax machine was broken for days if you can believe it!!! They never got the fax and my father just got sicker and weaker. The next day they finally called an ambulance after i called crying and panicking. A month prior, i spoke with the nurse in person, at churchill about sending a pacemaker check over the machine i gave her, to the cardiologists office. We went over the machine; she knew how to work it. She said she would send a pacemaker check to the docs office and i saw she had written it down on a sticky note. Guess what? She didn't ever do it. The cardiologist's office never got anything. I trusted her. BIG MISTAKE. My dad's pacemaker failed from low battery SHORTLY after. We had no idea the battery was dead. Nobody did!!!! He died of cadiac arrest in the hospital. He was very very happy at Merrill Gardens and I would highly suggest them for memory care. My dad was my bff and we all miss him more than words can say. Granted he had other health issues but it should have been his/our choice to replace pacemaker or let him pass....not a nurse who apparently does not care much about patients...likely the nurse is overworked and management is bordering on sociopathic at this place. Food was scary too. Merrill gardens had excellent food and nice caregivers.

    Vanessa Hargrove
    September 28, 2022

    Absolutely horrible place to work. The director is hostile and doesn’t listen when there’s a complaint. One of the residents had an issue with his bowels and there would be feces all over the bathroom, I mean all over. The walls had feces, shower curtain, clothes, everything. It’s a biohazard to the whole facility. Morning shift and swing would refuse to clean it so it was left up to NOC shift to do. When it was brought to the directors attention she didn’t care. After two weeks of starting and not a lot of experience, management scheduled me to work in memory care, when I made it clear that I wasn’t comfortable with that, the manager said “I’ll call you in a bit” then never did and disregarded how I felt. I highly recommend taking your family out of this place and find somewhere else that’s cleaner, caring and respectful.

    Jaden Mullins
    October 01, 2022

    Currently has a bed bug infestation and management refuses to acknowledge the issue or bring in an exterminator.

    Jose Constantino
    May 26, 2021

    Pretty hostile environment. When I talked to about issues to my bosses they waved me away. The residents are great. It's hard work. They pay well. But other than that people are sketchy.. Thanks for the time for me letting me work even though I found out sketchy details about this place. You have no control over your employees because they gossip even about your bigger bosses. And even. Discrimination on a very big event. Quite sexists. Thank you all.

    Sandra Nunnelee
    February 24, 2018

    I live at this place with awesome staff who are forever trying to keep ever one motivated & stimulated with differing curriculum. Also the same with the resident's. Really pretty amazing people here!! God love Em ! With that being said -- it is never easy to maintain any large facility & please ALL the people. Nor is a facility the right place for all aging people. Churchill has a lovely setting & I have found the halls comforting. There are really only 2 large issues here from your residence point of view & you know what they are. Not that hard to fix ! Wright !? Good Luck with that 5 folks Now just try to please each individual

    Churchill Estates Retirement Community

    Our Address

    1919 Bailey Hill Rd, Eugene, OR 97405, USA

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