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Chipotle Mexican Grill

1395 University St, Eugene, OR 97403, USA

About Chipotle Mexican Grill

4.4 / 5

from reviews

Is this your business?

    Shari Powell
    September 27, 2022

    Ordered catering and WHAT A MISTAKE. We ordered catering for 25 people They delivered fillings but no tortillas or shells. Called and said they would bring them out in 15 minutes. An HOUR AND 15 MINUTES later, they brought them. By that time the food was cold, and many people had pieced together dinner without. Tried to call back after 30 minutes but they had put their phone on cover. Contacted corporate and got zero response. We wil not use them again.

    Jeremiah Lieberman
    November 29, 2022

    Firstly, I’d like to stress that this is a MANAGEMENT issue and NOT an employee issue. Speaking from experience as a food service worker/manager. Extremely sub par customer service. Boy at the counter lifelessly greeted me while staring into the distance. He also threw my food down onto the counter towards me when he was done. Food is lukewarm and the meat is consistently grisly. Counters were dirty and food safety seemed generally dubious. Whoever is managing this location should consider training their employees on customer service, presentation, and cleanliness. I’ve had better customer service experiences here in the past, maybe this kid is just a problem employee.

    Kyle Quast
    January 05, 2022

    Chipotle once again messed up my order, and can't seem to fill a bowl I paid 15 dollars for. Thanks for sucking.

    cristian ureche
    August 10, 2022

    If there was a 0 star I woulda put that. Incredibly rude and bad service. Never had half of the stuff they’re supposed to. Do better

    Bailey Dobbs
    December 16, 2021

    I’ve only been to this location once and won’t repeat that. While the online ordering and quick pickup were great, the food was not. The chips were stale, the rice was undercooked, the meat was over cooked and rubbery, and the burritos were maybe the size of a hotdog bun, if that.

    Chipotle Mexican Grill

    Our Address

    1395 University St, Eugene, OR 97403, USA

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