Staff is friendly, welcoming, and helpful. Good downtown location with numerous shops within walking distance. Rooms are clean and comfortable, but not fancy. Shower is good with good water pressure. I felt safe there and enjoyed my stay.
Incredibly disappointing stay. The name and lack of photos keep the fact that this is a budget hotel a little less obvious, so just imagine a big name budget hotel with a paint job - which hilariously enough we thought it would be a fun treat for our kids' first ever hotel experience to visit a mid level hotel and not book budget accommodations, which, based on the price and limited photos, we (erroneously) assumed is what we were getting. As soon as we pulled up, we immediately started discussing just going elsewhere, but it was nearly 10:00 pm, we had just driven nearly 6 hours to get there, had two tired and cranky children and did not want to risk having difficulty finding another room. The front desk person was really nice, but the room was awful. Not only were the beds so uncomfortable that we all woke up stiff, but we could hear every single movement and conversation outside of the room and other noise all night. Of course coming online to post a review and seeing their normal prices are less than a third of what we paid is just insult to injury.
You can tell they have put much effort into having and keeping everything clean for a older place very noticeable in the room the wall have taken some wear and tear. The rest was nice and the only complaint I have is the smell do to the carpets..Both my rooms had a urine and smoke smell enough to give me a headache I had to leave the windows open.
The location is very easy to find from I5 South. I was concerned about safety, but the staff is very good about monitoring the property. It is a good value for an overnight stay and pet friendly. There are not a lot of pet walking areas, The staff was friendly and a good continental breakfast. I enjoyed the free selection of granola bars, which was a nice touch.
Do not stay at Campus Inn! During the Ice Storm, we booked a room with them. After booking the room, we cancelled because they do not allow cats (which was the agreement before we booked the room). They proceeded to charge us for a three night stay anyway. And did I mention the hotel wasn't even open because of a power outage! I cannot believe they are trying to bill us for a room we cancelled and didn't even stay in.
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