Baja Fresh
463 Coburg Rd, Eugene, OR 97401, USA
Our Address
463 Coburg Rd, Eugene, OR 97401, USASee Your Business Here!
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Free Birthday Burrito! I ate it all gone, sorry folks. I'll do better next time & get photos. Lol. Such nice folks, very large menu, generous portions & fabulous food. Oh, did I mention the best Mango Salsa in the World? Yep!
We used to love this place. Now, rats. We ate outside and they were crawling in the fountain and climbing through the vines. One stared at us longer than normal. Inside looked dirty, some flies, filthy floor, unkept bathroom. The employees were friendly. The food is overpriced, but it tasted good until the guy sitting in the corner table pointed out to his wife that there was a rodent problem. Will never go back.
If was amazing food but wear a sweater it's freezing in there lol, fresh ingredients, real food! Soo yummy you must try it!!!
Has long been my go-to place for fresh (key word... and it's even in the name) for fast, well made food. The Coburg Rd store has, however, repeatedly failed us... from order errors (they happen, but here, a lot) to bad food. One order was missing an entire platter, which we noticed when we got home. We called the "manager" (turns out she's not), who spent a LOT of energy insisting I got everything I ordered (all in one large bag, receipt shows one order set, containers unpacked show another. Magic?). But she was adamant that the order was correct (her rationale was because she had packed it herself... so, infallible?). Eventually she agreed to refund the missing $8 item. That never happened. So, I used the corporate website to share my concerns, but the online form just throws it over the wall to the local store-- I suppose that keeps corporate hands clean as their franchisees damage their brand. Weird business model, for sure. Anyway, I did have a phone conversation with Luis Flores, the franchise owner, who said all the right things (the words), but never followed through on the refund, or the offer to remake the order from my original receipt by presenting to store staff (the deeds) for his part, he wasn't actually at the store when I tried to do this but was turned away like I had a 3rd eye in the middle of my head. I followed up with him by phone with all the info above... and a picture of some guacamole I received at next (paying) visit. I've shared it with the world here to get your taste buds going.
We ordered our food, received it, sat down, and were eating before anyone mentioned that there was no eating inside. We were trying to have a night out and due to health cannot eat outside. No one even apologized. They were just rude. I felt very cheated.