Mom was at Avamere Riverpark three different times, and now Dad is here rehabbing from a stroke. They don’t have to come here, they choose to. They know the care is always very good, and the staff exceptional. The rehab team is, without fail, top notch and second to none.
It’s so easy to sit back and be critical and opinionated about things you only partially understand, but it’s inherently unhelpful. Be part of the solution! If you really want to ensure the highest quality of care for someone you love, don’t just leave them alone in any kind of healthcare facility, and go on your way, hoping for the best. Go there, stay with your person every day, learn about their care, and offer to help. It will be an education
See what staff is up against as they try to provide critical services to a diverse and growing population of often very fragile and needy individuals. It is an impossible, largely thankless job, yet they keep coming back to it, day after day. That takes serious grit and heart. There are much easier, more lucrative ways to earn a living but they pick this one. Just imagine what would happen if they didn’t. Then criticize accordingly.
Thank you Riverpark, for being there whenever we’ve needed you,, and a million thank you’s for taking such good care of my wonderful parents!
Scott M
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October 01, 2022
Left my job here after repeatedly whistleblowing on deaf ears, and faced retaliation after. Other employees were offered free meals and better bonuses for pick up shifts because they were in the good ol boy club.
Felt like managers were more interested in keeping staff that didn't do their job and surfed on by creating hazardous conditions for peers and residents. Many complaints were left unanswered, or returned with subpar measures, and in turn the same behavior continued to repeat itself.
The worst, is substantiating wilful falsification of medication administration, nurses who click off treatments they didn't perform, falling on deaf ears through reporting through facility and corporate... all not being fixed or remediated for the safety of residents.
I wouldn't recommend placing my family here, or recommend a job here as long as this building continues to conduct itself this way.
In filing a hostile work environment, and reporting misconduct, I lost opportunities to advance within the company. It was bragged about how there was a mutual do not hire for staff thar quit between Avamere or Marquis Companies, despite staff leaving for sensible reasons, like a hostile work environment.
Austin Rutledge
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July 26, 2022
The few staff members I encountered while visiting were really great. But the staff to patient ratio is off. There also wasn't anyone staffing the entry points to do covid screenings even though they have it posted that they are on enhanced covid protocols right now.
Doreen Barth
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July 22, 2021
My dad has now been here three times during a very challenging health year, and he really loves Riverpark. Seems crazy to say that, but the team had been great, very responsive, and very dedicated to providing good care for my dad. Jody has been an amazing care manager. Can’t say enough how much we appreciate Jody and the team!
no name
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March 17, 2021
I am just not impressed with this place. First, they hung up on me when I called, and when I called back they denied it. Then I had to go drop off something there, and the lady literally shut the door in my face WHILE I was talking. (That was 3/17 about 9:40am - a lady with pink flowery(?) scrubs on, gray hair). They are pretty rude, and also lied about the rules with Covid (said I could not drop anything off when that isn’t true).
I can’t speak on behalf of the patients but I am not impressed with how they speak or act towards others. Does not sit right with me.
Judging by the other reviews, I wouldn’t say the patients are treated fairly either. Just take it into consideration.
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Mom was at Avamere Riverpark three different times, and now Dad is here rehabbing from a stroke. They don’t have to come here, they choose to. They know the care is always very good, and the staff exceptional. The rehab team is, without fail, top notch and second to none. It’s so easy to sit back and be critical and opinionated about things you only partially understand, but it’s inherently unhelpful. Be part of the solution! If you really want to ensure the highest quality of care for someone you love, don’t just leave them alone in any kind of healthcare facility, and go on your way, hoping for the best. Go there, stay with your person every day, learn about their care, and offer to help. It will be an education See what staff is up against as they try to provide critical services to a diverse and growing population of often very fragile and needy individuals. It is an impossible, largely thankless job, yet they keep coming back to it, day after day. That takes serious grit and heart. There are much easier, more lucrative ways to earn a living but they pick this one. Just imagine what would happen if they didn’t. Then criticize accordingly. Thank you Riverpark, for being there whenever we’ve needed you,, and a million thank you’s for taking such good care of my wonderful parents!
Left my job here after repeatedly whistleblowing on deaf ears, and faced retaliation after. Other employees were offered free meals and better bonuses for pick up shifts because they were in the good ol boy club. Felt like managers were more interested in keeping staff that didn't do their job and surfed on by creating hazardous conditions for peers and residents. Many complaints were left unanswered, or returned with subpar measures, and in turn the same behavior continued to repeat itself. The worst, is substantiating wilful falsification of medication administration, nurses who click off treatments they didn't perform, falling on deaf ears through reporting through facility and corporate... all not being fixed or remediated for the safety of residents. I wouldn't recommend placing my family here, or recommend a job here as long as this building continues to conduct itself this way. In filing a hostile work environment, and reporting misconduct, I lost opportunities to advance within the company. It was bragged about how there was a mutual do not hire for staff thar quit between Avamere or Marquis Companies, despite staff leaving for sensible reasons, like a hostile work environment.
The few staff members I encountered while visiting were really great. But the staff to patient ratio is off. There also wasn't anyone staffing the entry points to do covid screenings even though they have it posted that they are on enhanced covid protocols right now.
My dad has now been here three times during a very challenging health year, and he really loves Riverpark. Seems crazy to say that, but the team had been great, very responsive, and very dedicated to providing good care for my dad. Jody has been an amazing care manager. Can’t say enough how much we appreciate Jody and the team!
I am just not impressed with this place. First, they hung up on me when I called, and when I called back they denied it. Then I had to go drop off something there, and the lady literally shut the door in my face WHILE I was talking. (That was 3/17 about 9:40am - a lady with pink flowery(?) scrubs on, gray hair). They are pretty rude, and also lied about the rules with Covid (said I could not drop anything off when that isn’t true). I can’t speak on behalf of the patients but I am not impressed with how they speak or act towards others. Does not sit right with me. Judging by the other reviews, I wouldn’t say the patients are treated fairly either. Just take it into consideration.