Brandon Franks from Alpine Heating & Air Conditioning is the absolute best technician I have ever the pleasure of being around my home. My appointment wasn't until noon, but he finished his prior job early and made the offer to head out early for service on my 1 year old Furnace and Air Conditioning unit. Brandon was super personable, knew the ins-and-outs of my system, and was able to make a number of very helpful suggestions for possible upgrades down the road! It was definitely worth signing up for annual service with Alpine based on this experience. As long as Alpine keeps Brandon around and happy, I'll be a loyal Customer!
Drew first came out to my 1910 farmhouse house in 2017. I doubt he even remembers the job since it was so long ago! Three other HVAC companies had been out and they wanted to install ductless systems when I wanted a ducted system (to fit with the character of the house). The studs were exposed so it wasn’t a matter of destroying walls. Drew listened to my vision and then got creative. The beams go different directions on the top and bottom floors so he had to really think about the placement of the ducting. He did though, and I appreciated his willingness to problem-solve. I still have his card on my kitchen wall, and I recommend Alpine to everyone that even hints at needing heating or cooling changes done to their home. They installed a gas furnace in my attic and an AC unit outside, plus all the ductwork. I am super happy with the value of the work, the knowledge of the crews, and I won’t forget how Drew helped me get heat into my house when others said it couldn’t be done. Thank you Alpine!
Want to thank Alpine Heating and Air Conditioning for promptly setting up an appointment to diagnose my issue with my furnace. Their very knowledgeable technician, Brandon Frank came out. Found the problem. Promptly ordered the part. Scheduled me a few days later for installation Iam up and running all within the week. I want to personally thank Brandon Frank for answering ALL my questions. Even gave me added information about my thermostat. Very friendly and personable technician. I highly recommend this company for all my Heating and Cooling needs.
Wow! We are very happy with the service we received on our fireplace from Brandon. He was friendly, informative, and quickly found the reason our fireplace wasn't igniting. We had originally gone with another local business, but their technician came out and said that we needed to replace our gas valve. The company quoted us $1,200, which we knew was absurd. When I questioned the cost, the service manager tried to argue with us until I told her that we have a son in HVAC, and we know the estimate they gave us was way overpriced. After that, she said that she realized they quoted us incorrectly and then told us it would be $800 on top of the $200 we already paid. After this, I didn't feel like I could trust this company and decided to look elsewhere. Thankfully, we called Alpine! Brandon was very honest, and he figured out the issue right away. We didn't need to replace anything, and he saved us hundreds of dollars. Thank you, Brandon! We will definitely turn to Alpine for all of our future fireplace and HVAC needs.
Alpine repaired my heat pump after storm damage. The initial technician did a thorough job checking my system and assured me the heat pump was repairable for much cheaper than replacement. When the parts came in, another technician came out the next day and completed the repair. Everyone did a great job. Good communication all around. Prices were very competitive.
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