I was able to schedule an appointment within a couple of days despite the heatwave! Brandon arrived on time, was courteous and personable; he diagnosed the problem, ordered the replacement part and said he would do his best to have it installed next week. He also replaced my old filter, and advised me on better options ("greener" and longer-lasting) when purchasing future filters. Great job!
Excellent experience from start to finish. Andy came out to see our requirements and space, and found a solution that kept us from making extensive modifications to our home. The installers and electrician were all very professional and performed great work. The permitting was handled for us which was very nice. The solution Andy provided is suiting us very well during the hot days and we’re all cool in the house! Thanks Alpine!
Our repair technician Brandon was on time and friendly. He quickly diagnosed and clearly explained our problem. He was able to replace the bad capacitor on the spot. He also cleaned our filters and showed us how to keep them clean. We were very satisfied with the service we received and how thoughtful and knowledgeable he was. We actually learned a lot about our system. Great guy!
Greatest mainenance and cleaning service I have EVER received on my ductless heating and AC unit. (Compared to previous companies' technicians, it is clear I was being rolled by every other company hired in the past. They did basically nothing!) Brandon Franks' many years of experience was evident by the manner in which he deep cleaned every inch of the inside unit, disassembling and washing, and by the power washing of the exterior unit. Both appeared to be brand new when he was finished. I am extremely pleased and relieved to find an honest company and will be a faithful customer from here on out.
Tyler was very professional and efficient. He offered helpful suggestions. Communication regarding our appointment was very well done. Highly recommend.
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